“I had never successfully brought on an assistant, so I went in with a lot of hesitancy,” Eduardo says. “I started off by admitting that I had a lot to learn from my Double.” He reviewed the onboarding materials he received from Double, and asked his Double what had worked in the past and why. Then, they got moving on working together.
Within the few years since bringing on his Double, due to his Doubles moving on from their roles—because of career changes and growing their families—Eduardo has changed Doubles several times. “My experience of transitioning Doubles has been consistent and efficient,” he says. “They’ve been diligent about handing information off, giving each other the download without involving me.”
And because his outgoing Doubles were always replaced with other Doubles, processes stayed the same, and service was maintained throughout. “Every Double has executed a seamless type of baton pass—they’ve done everything possible, like setting my preferences or recording video tutorials for the new, incoming Double, to make sure I was taken care of and didn’t feel the transition,” he says. Because the Double app allows for the transfer of tasks from one Double to another, things happen effortlessly in the background and all context on current priorities is passed on.
Eduardo’s Double now helps him with a ton of the administrative work he used to fall behind on, including:
Email and scheduling: “I had no idea how much time having my Double draft emails in my voice would save me,” he says. His Double has access to his inbox, responds in a timely manner, and makes sure everyone is given the best experience possible.
Data collection and tracking potential investments: Eduardo’s Double helps him track his pipeline and manage data collection, which frees up his time to focus on helping founders.
CRM management: Eduardo has entirely outsourced his CRM management to his Double. When he meets with someone, he voices over meeting notes to the CRM and his Double follows up with a thank you and any other tasks. “In venture capital, CRM management is everything. My Double helps me stay on top of all of my client relationships.”
In addition to administrative tasks, Eduardo’s Double helps him manage his energy. “To me, my Double does so much more than help me manage my time, she helps me manage my energy,” he says. “Energy is so much more important than time, because when my energy is managed well, I’m more effective in everything I do.”